Refund Policy
At Qfreelancer, we prioritize transparency and fairness in all financial transactions. Our refund policy for security deposits is outlined below:
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If the project is not awarded:
The full security deposit will be refunded instantly upon confirmation that the project was not assigned to any freelancer.
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If the client cancels the project after award (before work starts):
Refunds will be processed within Max 60 to 90 calendar days from the date of cancellation confirmation.
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If the project is canceled in the middle (after work has started):
No refunds will be issued. The security deposit will be forfeited as per platform guidelines, since the freelancer has failed to honor the project commitment.
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Verification Process:
All refund requests undergo internal review to ensure compliance with platform guidelines and prevent misuse.
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Refund Method:
Refunds (where applicable) will be issued to the original payment method or credited to the user's wallet, based on availability and user preference.
For urgent concerns or clarification, please contact our support team via
Live Chat or email us at
payment@Qfreelancer.com